Simple, transparent pricing
Starter $149/mo · Growth $499/mo · Scale $1499/mo · Enterprise Contact us
Built for the 500–50,000-customer segment that enterprise T&S tools price out.
Starter
- ✓ Up to 500 customer accounts
- ✓ Upstream abuse complaint intake + AI triage
- ✓ DMCA takedown workflow
- ✓ IP/URL reputation lookups (free feeds)
- ✓ Case management + audit log
- ✓ 4-hour SLA clock
- ✓ Email support
Growth
- ✓ Up to 5,000 customer accounts
- ✓ Everything in Starter
- ✓ Webhook ingest for automated complaint routing
- ✓ AI-drafted upstream reply (human-approve gate)
- ✓ Counter-notice workflow
- ✓ Repeat-infringer tracking
- ✓ Priority support + Slack channel
Scale
- ✓ Up to 50,000 customer accounts
- ✓ Everything in Growth
- ✓ Custom SLA windows per upstream
- ✓ API access for existing ticketing systems
- ✓ White-label operator portal
- ✓ Quarterly compliance review call
- ✓ Dedicated success manager
Enterprise
- ✓ Unlimited accounts
- ✓ Everything in Scale
- ✓ Custom integrations (WHMCS, Blesta, OTRS)
- ✓ NCMEC/CSAM program readiness (requires separate vetting)
- ✓ Custom data retention + on-prem option
- ✓ SLA-backed uptime guarantee
- ✓ Dedicated engineering support
What this does vs. what needs a human
TrustDeskAI helps with routine infra-abuse handling (spam, phishing, DDoS-origin reports, cryptomining, standard DMCA notices). Novel threats, law-enforcement requests, DMCA counter-notice disputes, and CSAM always require human operators and legal counsel.
All outbound replies to upstreams are never auto-sent — every reply requires explicit operator approval.
Pricing questions, answered
How is the price set?
Plans are priced by the number of customer accounts you serve, not by the number of agents on your team: Starter covers 500 accounts, Growth 5,000 and Scale 50,000. Enterprise is custom for larger volumes or special requirements.
Who is it for?
Hosting providers, marketplaces and platforms that receive upstream abuse complaints and DMCA notices and need a consistent, auditable process. It is built for the 500 to 50,000 customer segment that enterprise trust-and-safety tools price out.
Can I cancel any time?
Yes. Cancel from the billing page; access continues until the end of the current billing cycle. There is no long-term contract. Refund requests are handled by support on a good-faith basis, as described in the refund policy.
What happens to my data?
Your data is used to provide the service to you and is not sold. Case records, including the audit log of each action, are kept so you can export and review them. See the privacy policy for details.
Does it replace my abuse team?
No. TrustDeskAI drafts and organises; people decide. Outbound replies are never auto-sent, and law-enforcement requests, counter-notice disputes and child-safety material always need human operators and legal counsel.
Can I try it before paying?
Check the live pricing page for what is currently available. If paid billing is not yet open, the plan buttons say so and you can contact support at support@eliteaiempire.com to ask about access.
Who operates TrustDeskAI?
TrustDeskAI is operated by Elite AI Holdings LLC, 2010 El Camino Real #2000, Santa Clara, CA 95050.