Simple, transparent pricing
Built for the 500–50,000-customer segment that enterprise T&S tools price out.
Starter
$149/mo
- ✓ Up to 500 customer accounts
- ✓ Upstream abuse complaint intake + AI triage
- ✓ DMCA takedown workflow
- ✓ IP/URL reputation lookups (free feeds)
- ✓ Case management + audit log
- ✓ 4-hour SLA clock
- ✓ Email support
MOST POPULAR
Growth
$499/mo
- ✓ Up to 5,000 customer accounts
- ✓ Everything in Starter
- ✓ Webhook ingest for automated complaint routing
- ✓ AI-drafted upstream reply (human-approve gate)
- ✓ Counter-notice workflow
- ✓ Repeat-infringer tracking
- ✓ Priority support + Slack channel
Scale
$1499/mo
- ✓ Up to 50,000 customer accounts
- ✓ Everything in Growth
- ✓ Custom SLA windows per upstream
- ✓ API access for existing ticketing systems
- ✓ White-label operator portal
- ✓ Quarterly compliance review call
- ✓ Dedicated success manager
Enterprise
Custom
- ✓ Unlimited accounts
- ✓ Everything in Scale
- ✓ Custom integrations (WHMCS, Blesta, OTRS)
- ✓ NCMEC/CSAM program readiness (requires separate vetting)
- ✓ Custom data retention + on-prem option
- ✓ SLA-backed uptime guarantee
- ✓ Dedicated engineering support
What this does vs. what needs a human
TrustDeskAI automates ~80–90% of routine infra-abuse handling (spam, phishing, DDoS-origin reports, cryptomining, standard DMCA notices). Novel threats, law-enforcement requests, DMCA counter-notice disputes, and CSAM always require human operators and legal counsel.
All outbound replies to upstreams are never auto-sent — every reply requires explicit operator approval.