Ingest Upstream Abuse Complaint
Paste the full abuse email below. AI will classify, extract IOCs, match a customer, and prepare a draft reply for your approval.
Human-in-the-loop: No reply is ever sent automatically. The AI draft requires your explicit approval before any outbound email.
Webhook intake:
POST /api/complaint/ingest with JSON body {"complaint_text": "..."} — pipe your email-forwarding rules directly here.
Full IMAP polling is out of scope for MVP but scaffolded in the API.
AI Triage Result
What action did you take?
⚠ Human approval required. This draft has NOT been sent. Review, edit if needed, then approve via the case view.